Gomez Winter 2010 Platform Release
Gomez Platform Upgrade Optimizes Web and Mobile Performance: Detects Issues Caused by Browsers, Devices, Cloud and Third-Party Providers
Gomez has launched its latest platform-wide upgrade featuring industry firsts for monitoring Web performance across multiple browsers and load testing mobile Web applications. This release enables organizations to optimize Web experiences for all end-users, no matter their device or browser choice.
What Industry Analysts Are Saying
It’s increasingly critical that IT organizations realize that they operate in a broader, community of dependencies beyond their own data center. Gomez’s platform enhancements in mobility, browser support, load testing and broader Internet awareness speak directly to these requirements, complementing more data centric tools with expanded insights into Web application performance as it impacts the business of IT.
Dennis Drogseth, Vice President, Enterprise Management Associates
With cloud adoption, managing application performance is no longer strictly a problem that can be contained within the four walls of the data center. Compuware and Gomez together provide a view of performance that crosses the dissolving boundaries between data center and Internet cloud.
Tony Baer, Senior Analyst, Ovum Software
Key winter release platform enhancements include:
- Multi-Browser Agent Family — First solution for performance testing and monitoring using both Firefox and Internet Explorer browser agents
- Enhanced Script Recorder — First multi-browser recorder. Features local instant test analysis that enables developers to optimize performance and operations to accelerate troubleshooting
- Load Testing — The industry’s first solution that accurately measures performance and scalability of both mobile and Web applications, prior to deployment
- Mobile — New capabilities for easily recording and testing the performance of smartphone applications, enabling IT and development teams to accelerate identification and resolution of smartphone application performance and availability problems.
- Accelerated problem resolution — New features that identify performance issues caused by cloud or third party service providers such as ad networks, content delivery networks, Web analytics and ecommerce tools
Multi-Browser Agent Family — The industry’s first Web performance management solution that provides local and global Web performance testing and monitoring on multiple commercial browsers. Key features:
- IE and Firefox support
- Global and local multi-browser performance analysis
- Enhanced visibility into client-side processing time

The above diagram shows performance differences across browsers, and is enabled by Gomez's new multi-browser agent monitoring technology.
Script Recorder — Easy recording of even the most challenging scripts. Key features:
- Instant local analysis with waterfall diagrams by browser for development optimization and operational troubleshooting
- Record and execute performance tests using Firefox or Internet Explorer test agents across the Gomez global network
- Filters to easily measure impact of cloud and third party objects

New Gomez Recorder enables content to be filtered by host to isolate problem areas and accelerate troubleshooting.
Load Testing — More flexibility and testing locations with enhanced analytics for faster troubleshooting. Key features:
- Enhanced trending and waterfall charts to accelerate troubleshooting
- Increased load generation capacity
- More high volume cloud locations to effectively simulate your demographics

Page level drill down shows host and object level trending to quickly identify which third-party component (ads, CDNs, analytics, ratings, shopping carts, etc) are impacting overall response time and performance under load.
Mobile — New capabilities for easily recording and testing the performance of smartphone applications. Key features:
- Record and load test mobile Web & SMS transactions across 5,000+ device profiles. Quickly record and test the performance of iPhone, BlackBerry, Windows Mobile and Symbian smartphone applications.
- More Mobile testing locations
- The industry’s first solution for realistically load testing mobile Web sites, applications and infrastructure from the “outside-in.”

Quickly record and test the performance of iPhone, BlackBerry, Windows Mobile and Symbian smartphone applications.
Accelerated problem resolution — Rapidly answer the question “is it me, the internet or a third party?” Track and analyze the performance of your most important contributors (e.g. partners, third parties, CDNs, or internal hosts). Key features include:
- Addition of Contributor Groups in our Active monitoring solution, enabling rapid identification of performance problems caused by vendors such as CDNs, ad services, and third party application providers
- Enhanced Integrated Health View diagnostics dashboard that accelerates problem identification and troubleshooting, including a link to Compuware Vantage, enabling customers to quickly understand the number of users impacted by a performance issue and drill into further infrastructure diagnostics.

New Integrated Health View dashboards enables problems rapid identification of problem root causes.


